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The Pine Schools' FACTS Family Online gives you, the busy parent, an opportunity to get more involved in your child’s academic progress and future success – all via the Internet!

FACTS Family Online is a private and secure website that has been set up for our school to allow you to see complete information specific to your child. You can view your child’s grades, class lesson plans, homework, as well as other useful school information, like a full family and staff directory. Official school documents, Progress Reports, Report Cards, Schedules and Re-enrollment are handled via FACTS Family as well.

View the FACTS Family Online Manual and Create an Account

This document includes the instructions for creating your account and accessing the system, as well as a comprehensive guide with screenshots detailing how to get the most benefit from the FACTS Family Online system. It is highly recommended to be read by all parents and students.

Accessing FACTS Family Online

1. Use the link at the top right of any page on our website. Click the three line menu, and select FACTS Family. FACTS Family is fully responsive, and should work with any device.

2. Use the dedicated iPhone or Android Phone Apps  - Android / iPhone (a subscrition fee of $4.99 per year is charged by FACTS)

FAQ (Frequently Asked Questions)


Q:  What is the school's District Code?

The school's district code is automatically input for you when you click on the FACTS Family link at the top of our webpages. If you access FACTS Family for our school through smartphones or directly from the FACTS website, you will need to know the district code.


Q:  When I try to log in it tells me "Error:  Invalid Credentials." What do I do?
Q:  I don't know my user name. What do I do?
Q:  I don't know my password. What do I do?

A: The best thing to do is click Forgot Username/Password at the login screen. (CLICK HERE for step by step instructions with screenshots.)

You will be prompted to type your email address. (It must be the email address that the school has in FACTS Family as your email address.)

An email is sent to your email address.

Click the Click to change password link.

A browser window displays your Name, your Person ID, your User Name and obscured Password.

Type a new User Name and Password and click Save Password.

A message displays at the top of the browser, "User Name/Password successfully updated."

Log into FACTS Family Online using your new User Name and Password from The Pine School homepage.


Q:  I don't know what email is on file with the school.  What do I do now?

A:  You will have to email to get the email that we have on file at the school. Once you have the email that is in the FACTS system, then use that to reset your Username/Password as explained in the instructions above.